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Email saying I need to update payment details

Is this email what would normally happen, says I need to update payment details or service will terminate on a given date 

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Very Insightful Person
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Re: Email saying I need to update payment details

Nope, they would just cut you off, fake email, ignore 

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: Email saying I need to update payment details

I've just had this email too, must admit I think it's fairly convincing looking and did concern me enough to come on here and see if there was anything on it. I see Virgin have flagged it as a known scam following the data breach they reported to customers and the ICO last month.

It's not legitimate, the short cut off date is a clue as it's clearly intended to induce a sense of urgency and panic. Delete it, and certainly don't click through the link!

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Forum Team
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Re: Email saying I need to update payment details

Hi Paul. We are sorry to hear that you have received such an email. Can you confirm the email address where this came from so that this can be fed back. Chris 

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