on 15-09-2021 18:54
I've just had my email box locked due to possible suspicious activity, and had to reset my password, and virusscan my machines (which is done routinely anyway)
Is it possible to get anymore detailed information on the issue, so I can pinpoint exactly what the issue was/is?
The reference was "VMIS158-SUSPICIOUS_ACTIVITY-F009276411"
I suspect this is just VMs way of enforcing regular password changes, but I am also nervous it could be something undetected on my PCs.
Paul
on 16-09-2021 08:17
Hi Paul,
Thanks for your post and apologies to hear you were unable to access your mailbox.
I'm afraid we don't have further details on this. Hopefully all is back up and running for you now but just incase, please follow the advice laid out in this thread here: Email accounts locked, mailbox unable, unable to access email account
Keep us posted on how you get on.
Thanks,