My dad died a year ago August and yesterday I noticed activity on his email account. I think it may have been compromised so any help please on how to delete it? I don’t have the password but I did notify virgin of his death.
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Certainly a VM forum staff member can arrange this for you, I have escalated this for you and a VM staff member will be along to get this sorted for you.
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Welcome to our community and thanks for posting. We can certainly help you with this matter regarding your late fathers email address.
I will pop you over a private message, click on the purple envelope to accept the chat.
Kind regards Jodi
Just to confirm we have now requested your late fathers email address to be deleted as requested. This process will take between 7-10 working days.
If you need any further assistance in the meantime please come back to us through this channel.
Fantastic, such a relief and has been more upsetting than I realised. Great service thank you!
You're most welcome Debbaz1,
Glad I could help. Have a lovely afternoon.