Email Hacked

[swift_sport_60]

Hi,

My email has been hacked and even though I am not a virgin media customer anymore that email has still been active. 

I no longer use that email account so I want it to be deleted.

Thank you.

[Paulina_Z]

Hi @swift_sport_60,

Welcome back to our Community Forums! Thank you for your first post and I'm very sorry to hear that your old mailbox has been hacked! We understand how stressful this can be and we'll be happy to have this corrected as soon as possible. 

Please take a look at our Hacked Emails page for more information about this issue. In the meantime, I'll send you a Private Message to confirm a few details so that we can have this mailbox deleted permanently.

Please keep an eye out for an envelope at the top right corner of your Forum page. If you're having issues locating this, please let me know and I can help. I'll be in touch soon.

Thank you.

[Paulina_Z]

Hi @swift_sport_60,

Thanks for coming back to me via Private Message! I'm glad that I was able to assist you with your query and have your old mailbox deleted.

If there's anything else we can do to help, please let us know. We're here to assist. 😊

Thank you!