Email Hacked

[bleakers63]

Hi,

I have put this message on here five times now but no one responds!

My Virgin.net email account has been hacked and the re-set process keeps getting blocked even though I have passed security.

This is critical now

[Travis_M]

Hi @bleakers63 

Thanks for posting on our community forum and so sorry to hear about the issue with your email.

I'll drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.

Regards