Here is the VM help page for compromised accounts and email addresses: https://www.virginmedia.com/help/virgin-media-mail-my-email-has-been-hacked
If you still need help, can you be more specific on what you are seeing, what devices you are using, error messages etc. Don't post personal information, just descriptions. The community forum members can often help or if needed escalate to the Forum Team if it is beyond a self-help issue.
~ ~ ~ ~ ~ ~ ~ ~ *\o/* ~ ~ ~ ~ ~ ~ ~ *\o/* ~ ~ ~ ~ ~ ~ ~ ~ *\o/* ~ ~ ~ ~ ~ ~ ~ *\o/* ~ ~ ~ ~ ~ ~ ~ ~
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
