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thebecks1
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Don't know secure password

Hi, I'm on an sms with an agent and he needs letters from my secure password to continue the messaging.  I don't know that I have seen one - he said it's not the one I sign onto my account with online.  I'm a new customer, in the cooling off period and want to get the £29.99 big bundle which includes tv.  I accidentally signed up without TV.  Thank you

 

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Graham_A
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Re: Don't know secure password

It should be printed on your welcome letter.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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