Domain unblock request - poweredbydivido.com

[alkjones]

I own poweredbydivido.com domain which was erroneously blacklisted by SORBL last night for about 5 hours before the block was listed at around midnight. VM is now one of the few remaining UK ISP's still blocking the site and it is a real problem for us! the relevant team - websafe - are impossible to reach on the phone and we've been hung up on several times already today. Im hoping that a mod here can help?

please please PLEASE help!!

[goslow · Accepted solution]

Put your domain name into the safety checker here

https://www.ssltrust.co.uk/ssl-tools/website-security-check

which shows it is logged with various security sites for malware. Getting entries on the above site often coincides with a block by VM

At time of writing, Avira is showing an issue. As one of the better-known providers, you could submit a false-positive report

https://www.avira.com/en/analysis/submit-url

(assuming, of course, there are no issues with your site to merit it being logged it in the first place)!

[alkjones]

Thanks Goslow - that's massively useful. It IS infact _completely erroneous. Some of our sites look - or LOOKED - we are in the process of taking some of them down, and the one that SORBL complained about has now completely gone - like massive phishing attempts. They're not, and they represent valid and correct business activities on behalf of our clients...but admittedly they look seriously dodgy. I shall raise an FP report...and will then come back and enlist the help of a mod again to unblock meeeeeeeeeee!

thanks
Alastair

[Akua_A]

Hi @alkjones,

Welcome to our community forums and thank you for your first post.

Sorry to hear you have been having issues with a blocked domain. We are glad that @goslow was able to advise on this. Please let u know how raising the report goes and if you need any further help.

Thanks,