Maybe I've been watching too many scam bating channels on youtube, but my old mum has been getting people with a particular accent phoning her mobile and landline offering better Virgin deals. I've told them to email me using the address they should have if they are Virgin. Anything else I can do?
I'm sorry to hear your Mum has been receiving a lot of suspicious calls recently. We may call existing customers with new offers or deals, depending on whether they are opted in for our marketing or not.
Can you please confirm the number that she's been receiving the calls from so we can verify these to be genuine or not?