I thought I would post on here before I fire off another letter of complaint. Has anyone actually been informed of what personal data was released in the data breach earlier this year.
I made a specific GDPR request as soon as I was informed by Virgin Media that some of my personal information had been compromised with the view to find out exactly what info was released. Back in June I was sent full details of all information Virgin Media hold on me, but not details of what was released. Following numerous calls and a formal complaint, in August I spoke with someone, I do have the name, who stated he was a case manager for the exec team. He promised to resolve the issue....that was 3 months ago. I have tried ringing etc, but no progress.
So question is....has anyone actually had conformation on what personal info was released, or should I carry on complaining.