2 weeks ago
Dear Virgin Media
The junction box connected to my house looks badly damaged and dangerous and there are wires hanging loose everywhere.
I am not a currently a Virgin customer but please could this be rectified as soon as possible as i'm worried a person or animal such as a cat or fox may get hurt.
Thanks for your post and welcome to the forums. It's great having you on board with us even if you are not a customer.
We can certainly take a look at this for you. I will need some information, as well as some photographs if possible? I can then send these to the relevant team for them to get this arranged for you.
I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
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