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Steven78
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Damaged junction box

Dear Virgin Media

The junction box connected to my house looks badly damaged and dangerous and there are wires hanging loose everywhere.

I am not a currently a Virgin customer but please could this be rectified as soon as possible as i'm worried a person or animal such as a cat or fox may get hurt.

Many thanks

 

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Kath_F
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Re: Damaged junction box

Hi Steven78, 

Thanks for your post and welcome to the forums. It's great having you on board with us even if you are not a customer. 

We can certainly take a look at this for you. I will need some information, as well as some photographs if possible? I can then send these to the relevant team for them to get this arranged for you. 

I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

Thanks,
 

Kath_F
Forum Team



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