Hi kgray, thanks for getting in touch to make us aware of the damaged cabinet.
As advised by Mike - it would be really helpful if you can let us know the postcode and closest property number if possible. I did have a quick look on google maps but wasn't sure where the box is specifically.
Once we have that info we'll escalate it with the relevant team to ensure its sorted asap.
We have located a couple in that postcode so have reported it to our dedicated cabinet team. We aim to review within 24/48 hours. Once we have a reply and/or reference number, we'll be sure to let you know.