Computer scam - do I need to notify Virgin and advice on how to rectify
a month ago
My father in-law has been scammed. Luckily they didnt obtain his bank details but have taken control of his computer, saying they were from Virgin etc etc. I have seen some messages on here, but can’t see whether we have to notify Virgin and what I can do to his computer as he can see they still have access to it. I will run a scan, but unsure what else to do. Obviously with Covid, I need to collect his computer and rectify it for him. Any help would be much appreciated, as he is very concerned.