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Wally74
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Compromised ntlworld email account

Hi 

I am no longer a VM customer ( I moved house and VM was not available at the new address)

When I left I was told that my NTLWorld email accounts would be terminated but they are still active over 2 years later.

I am unable to access either of the accounts to change settings, password etc and now one of them has been taken control of by a hacker. 

Can someone please contact me ASAP do that we can get these accounts killed?

Thanks ,

 

 

 

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paultechy
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Alessandro Volta
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Re: Compromised ntlworld email account

I've asked for this to be escalated to hopefully get a quicker response, but with the reduced staffing etc..
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Wally74
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Re: Compromised ntlworld email account

Thanks Paul

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Emily_G
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Forum Team (Retired)
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Re: Compromised ntlworld email account

Thanks for the post Wally74.

 

I'll pop you over a private message to find the account and request for this to be removed.

 

Thanks, Emily.

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