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jaffas
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Cold call

Hi, we've received 2 messages and a phone call from somebody claiming to be from BT interenet saying our broadband is about to be cut off because of a security issue. When we told them we're with Virgin they said BT are still the base level security for our braodband. We think it must be a scam, anyone else had this?

Steve

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DJ_Shadow1966
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Re: Cold call

Hello

Yep scam, Virginmedia has nothing at all too do with BT not even the base.

Have a look at the sticky posts at https://community.virginmedia.com/t5/Security-matters/bd-p/Internet_Security has been reported.

Regards Mike

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jaffas
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Re: Cold call

Cheers Mike, very helpful

Steve

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Bengie
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Re: Cold call

I've had these and you are asked to press 1 to talk to an engineer.

Do it, when they ring back, take the michael out of them, keep them on line and be insulting.

I do that and it becomes enjoyable.  We have a phone where we can block numbers which I do after I've had my fun.  It's something every household should have, it makes life a whole lot simpler and safer.

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用心棒
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Re: Cold call


@Bengie wrote:

I've had these and you are asked to press 1 to talk to an engineer.

Do it, when they ring back, take the michael out of them, keep them on line and be insulting.

I do that and it becomes enjoyable.  We have a phone where we can block numbers which I do after I've had my fun.  It's something every household should have, it makes life a whole lot simpler and safer.


Seeking to engage such miscreants in conversation can lead to more scam calls.

 

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