Close old ntlworld email account

[user556987]

Hi

I'm getting a number of scare mail emails to an old ntlworld orphan account and it might have been hacked - can one of the forum team help with closing the account?

Many thanks

[Paulina_Z]

Hi @user556987,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues with your old NTL World email! I'll be more than happy to look into this further for you.

You can take a look at our Fraud and Security page for more information about these situations.

I'll send you a Private Message to confirm a few details, so please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you.

[Paulina_Z]

Hi @user556987,

Thank you for coming back to me via Private Message. I'm glad that I was able to help with closing down your old mailbox. 

If you need any further help or assistance going forward, please let us know. We're here to help. 🙂

Thank you.