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Child safe won’t click on

Alec99
Joining in

Hello I’m trying to activate the child save mode to block access to porn sites but it won’t click on it keeps saying the settings weren’t saved. Can you help please. Thank you

2 REPLIES 2

John_GS
Forum Team
Forum Team

Hi @Alec99 

Thanks for posting and welcome to the community.

Sorry to hear you're having an issue activating the Child Safe.

I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @Alec99 

Thanks for joining me on PM. Just to update the thread, you've advised you're not happy to go through data protection via PM which is your right to do so.

Please do call us on 150 / 0345 454 1111 and we'll be more than willing to assist further.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill