on 24-11-2023 21:35
Hi Matt, my child safe is not working either. Can you advise how to fix this?
on 26-11-2023 09:05
Hi @Willow6
Thanks for posting and welcome to the community.
Sorry to hear this.
I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill