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Child safe not working

Tuning in

I have the same issue. New to VM and have been trying the various suggestions on this Forum for a week. Setting says Child Safe is on but there are no restrictions in place. If I try to customise the categories it continues to say that the changes have not been saved and to try again. 
I’m not letting some of the family use their devices at the moment and need this fixed quickly please.

I also have DNS issues with our Nintendo switch and unsure if this is related or another problem? 


Forum Team
Forum Team

Hi @Badcop 

Thanks for posting, welcome to both the team and the community.

Sorry to hear of any child safe issues, this is a known issue so we'll send you a PM to raise this with IT.

Best wishes.

Forum Team

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