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Child safe not working

Tuning in


Has anyone else had this message, sorry your changes have not saved  when trying to select categories to block on child safe, if so how can I resolve this as soon as possible.




Hi Chris

Have you resolved the child safe not working yet, as it's been a week and I still can't block any sites and I've noticed that I can access social media even though it's telling me child safe and virus safe is switched on. 

Hi @Ceri1 thanks for your reply here.

Really sorry as this is still ongoing, but I will see if it permits me to sort this on my side for you.

If not, we'll need to raise an IT Ticket for you to get this fixed. 

Please expect the PM to arrive shortly and respond directly when you can!
Many thanks


Hi Tom

Has the child safe issue been sorted yet as I've haven't heard anything yet 


Thank you




Hey Ceri1, thank you for reaching out and I am sorry to hear about this.

Please do drop my colleague another PM and he will be able to look into this for you. Cheers 

Matt - Forum Team

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