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Child Safe not working

Tuning in

I have just noticed child safe is not working, have signed into my account but despite saving the settings it still remains switched off. Cany anyone assist to get it enabled again.


Forum Team
Forum Team

Hi jackymullen,

Thank you for your post. I'm very sorry that Child Safe didn't activate when you requested it. 

To confirm, have you been able to try this on different web browsers?


Tried different browser and different devices, still the same I'm afraid.

Thank you for that information. I am sorry that isn't working. 

I am happy to look into this for you. 

I will private message you now to confirm your details.