I'm not a Virgin Media customer, and there's no way I can tell my client to tell their customers that in order to access the website they must either edit the WebSafe settings (impossible it seems) or not use Virgin Media.
It's just absurd, however that was one of the solutions proposed previously by the twitter team.
How do we know who a potential customer is? How do we ask them to change their settings? How do we ask them to change to a different ISP? How WOULD they change to a different ISP even if we could ask them?
This issue has clearly been happening as long as WebSafe has been around, because I've found forum posts several years old with the same issue.
@findshorty I agree that Web Safe is not fit for purpose, I don't think any of the UK ISP provided parental filters are, but not for the reason you think. They are compliance services that the UK government forced upon ISPs to present the impression they were doing something to protect kids. The fact that most kids can bypass these filters with ease has been glossed over.
As for finding old posts with the same issue, that is not necessarily an indication that it is not fit for purpose. All filters will occasionally flag sites incorrectly as they are automated systems looking for key words or patterns. That is why they all have the ability to inform the operator that a site has been categorised incorrectly and they can then get the site reviewed by a human to check it. Not sure what work you do for your client but you don't seem very clued up on the way the web works IMHO.
Instead of spamming various threads with "me too" posts it might be helpful to respond on your own thread and let us know if you have followed the advice that @用心棒 provided here:
I'll post on your thread shortly with some other suggestions.
My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
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