Hi I can't access web safe setting, I keep getting redirected to account home page.
Go to Answer
Issue has been flagged to the forum team who are best placed to help further; be aware it can take them a few hours / days to respond.
-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn moreHave I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks
Welcome to the community and thanks for taking the time to post here on the forums.I’m sorry to hear of the issues that you’re having with your web safe settings at the moment.
I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.Kind Regards,Steven_L
Thanks for confirming your details via private message @JohnnyT8.
I have now removed the child safe settings on your connection with us, please can you check to see if this has been done and your browsing isn't restricted any longer?
Found this answer helpful? Share it!
Hi Steven everything is working good. Thx John
Hey @JohnnyT8, thanks for the update on the forums.I'm happy to hear that everything how it should.Always reach out to us if you ever need anything 🙂Kind regards,Ilyas.
Ilyas - Forum Team
New around here? To find out more about the Community check out our Getting Started guide