Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything
Hi BC21 👋
Thanks for your post and a warm welcome to the Forums.
I'm sorry to hear you're experiencing issues when trying to make changes to your Child Safe feature. I'm going to send you a private message, so we can look into this further for you.
Please look out for it in the top-right, white envelope or the "Messages" tab after tapping your profile picture.
Reece - Forum Team
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