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Can’t deactivate websafe and websites are being blocked

JK99
Joining in

on ‎19-07-2023 11:07

I have the same issue. Could you send me a PM too???

 

 

[MOD EDIT: Post split to create own thread. Please add more details so the Community can help]

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3 REPLIES 3

Paul_DN
Forum Team
Forum Team

on ‎19-07-2023 13:03

Hi JK99,

Thank you for reaching out to us in our community and welcome, sorry to hear you have been unable to turn off Websafe, so I can help I have sent you an invitation into a private chat, once received click on the envelope to accept.

Regards

Paul.

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hoopsrn
Tuning in
In response to Paul_DN

on ‎19-07-2023 14:50

Hi Paul. I have the reverse of this issue. 

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Paul_DN
Forum Team
Forum Team
In response to hoopsrn

on ‎19-07-2023 15:59

Hi hoopsrn,

Thank you for reaching out to us in our community and welcome, we are aware of an issue with Web safe and customers being unable to activate or deactivate, we are working on this and aim to get this resolved ASAP, apologies again for any inconvenience caused.

Regards

Paul.

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