I have tried about 8 times now to change my password, I enter a valid password (only letters and number between 8-10 characters. It says updating and pops up that it has emailed me to confirm the password change, I log out and can only log back in with my old password, new one doesn't work.
Re: Can't change password to login to virginmedia.com
Thanks for explaining
I am more than happy to take a look at this for you
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great