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on 22-01-2021 15:31
My parents are receiving numerous phone calls fro Chinese individuals claiming to be Virgin Media saying there is a problem with their router and trying to get them to go to it. Then asking if they have a pc or laptop, sometimes numerous times a day
on 22-01-2021 16:54
its a scam - hang up or string them along - but give no info and dont log into a pc and download anything they suggest
on 25-01-2021 15:58
Hi suser
Thanks for posting and welcome to the community. My apologies for the calls. @-tony- is correct here, nothing to do with us and they are scam calls.
Please follow this link which should help and offer further information with dealing with these
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
