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suser
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Calls saying router fautly

My parents are receiving numerous phone calls fro Chinese individuals claiming to be Virgin Media saying there is a problem with their router and trying to get them to go to it. Then asking if they have a pc or laptop, sometimes numerous times a day

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-tony-
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Re: Calls saying router fautly

its a scam - hang up or string them along - but give no info and dont log into a pc and download anything they suggest

 

____________________

Tony
John_GS
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Re: Calls saying router fautly

Hi suser

 

Thanks for posting and welcome to the community. My apologies for the calls. @-tony- is correct here, nothing to do with us and they are scam calls.

 

Please follow this link which should help and offer further information with dealing with these

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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