@Michael_JK wrote:
Hi there,
I can confirm this is a genuine Virgin Media number used for sales purposes.
Existing customers can update their marketing preferences via My Virgin Media under 'My Profile' > 'My Preferences'.
Best,
I have 2 accounts with Virgin Media - one for phone/TV/broadband, and the other for mobile.
I was having problems with daily phone calls from the Virgin foreign call centre a few years ago - and finally got Virgin to stop it by opting out of all marketing material (for several months I believed the calls to be from scammers so had not considered this). I can see in Virgin's online system that I opted out of all marketing material in January 2017. My mobile account is also set to no marketing material - and has been from the outset.
However the phone calls have started again - I have had 8 phone calls from them so far this month.
Has anyone had any better success with Virgin - getting them to stop ? Can anyone recommend anyone at Virgin to contact ?.
I cannot believe quite how stupid they are - pretty much the only option they leave me is switching to Sky & getting a different mobile number which they won't know !.