I've just started getting these calls (from 0800 052 1251) on my mobile (not VM). Coincidentally I had a fault on my VM landline a few weeks ago, and had to give them my mobile number for the engineer to contact me. It's a newish mobile number that they have never had before, so they must have obtained as a result of this fault call. I had opted out of marketing calls a long time ago, but when I looked after reading this thread, it had been reset! I've now set it again.
[Edit] and I've now blocked that number on my mobile!
Received yet another call from this number. At the outset I asked were they trying to sell me something and they were. Virgin need to manage these compulsive tactics. I need to reduce my monthly payments not increase them. The most annoying part about this is THEY ask for your security details when they have rung you. The caller stated she could not make any changes to my account but offered me SKY CINEMA half price how could she do that ? Come on Virgin get to grips with your selling tactics.
Been getting a few calls from this number, I am not interested in What they are offering. And IF and when I want something I will either Do it via the VM account or just phone. Is there a way of opting out of marketing calls that doesn't involve calling the call centre? I find them hard to understand. The Phone Audio quality is poor when they phone, and their English accent are so hard to understand at times that I must ask them to repeat themselves several times. Please can someone just help stop these calls to me.
My preferences are set to "no phone contact - online only" and I'm still getting calls from this number, it's pretty harassing and the virgin store people can't help, any ideas? Kinda pointless asking for consent if it's happening whether you like it or not.