2 weeks ago
Finally answered this number after missing a few calls this week and they claimed to be from Virgin Media offering package discounts towards the end of the year.
Is this a real Virgin Media number? The number came up as Burnley and as it quite clearly was a call centre that wasn't in Burnley I refused to confirm my full name / first address line / postcode.
They then responded with "Well good luck with your bill then" and put the phone down.
Was this really you!?!
Thanks for your post and welcome to the community. I am sorry to hear of the call received. Having called the number it doesn't appear to currently exist so wouldn't have thought it was us.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"