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Call from Virgin media Loyalty team

Hello

I received a call from someone saying that they were from the customer loyalty team. 

It was a mobile number and wasn't withheld, they knew that I recently removed part of my package, and offered me a really low price to keep my current package seemed to good to be true so politly ended the call.

Would like to know if this is legit as price was very good

Thanks

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Re: Call from Virgin media Loyalty team

Yes my dad had same, was outbound retention call.  They are working from home so using mobiles.  

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Re: Call from Virgin media Loyalty team


@legge26 wrote:

Hello

I received a call from someone saying that they were from the customer loyalty team. 

It was a mobile number and wasn't withheld, they knew that I recently removed part of my package, and offered me a really low price to keep my current package seemed to good to be true so politly ended the call.

Would like to know if this is legit as price was very good

Thanks


Ask THEM for your account number.

Should prove it either way!

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