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Call from +800183610

Hi there

I completed an order with Virgin yesterday and since then have received a few calls from the above number. I finally answered and it was a lady with an Indian accent who asked for my address and postcode, which I gave and she also knew my full name and that I had completed an order. I then ended the call as I was suspicious especially as the number appears as +800183610 - please can someone confirm if this is a spam call or is genuinely Virgin?

Thank you

Sophie

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Re: Call from +800183610

Hi Soafloaf,

Thanks for using the forums to get this number looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you, can I ask what else the caller mentioned about your order? And have you now received your order from us with no other issues? 

Thanks,

Megan_L

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