Menu
Reply
Sundararaju
  • 1
  • 0
  • 0
Joining in
418 Views
Message 1 of 2
Flag for a moderator

Call from 03450451303

I have changed my package yesterday and got a confirmation email on the same that it will be effective after 30 days. However got a call today from 03450451303 claiming as Virgin Customer Service and they offered the same package to start immediately for an increased price. I had declined the offer, just wanted a confirmation if this is genuinely Virgin Customer Care or some spam ?

Tags (1)
0 Kudos
Reply
Steven_L
  • 4.65K
  • 340
  • 462
Forum Team
Forum Team
344 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Call from 03450451303

Hi @Sundararaju

 

Welcome to the community and thanks for getting in touch with about this.

 

I can confirm that the call from 0345 045 1303 was from a member of our team and it was legitimate offer to start the new package earlier.

 

Regards,

Steven_L