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Shafiq709
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Browsing history

Does virgin media store my browsing history 

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jem101
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Re: Browsing history

I believe that like all ISPs they are legally obliged to for a period of time. 

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goslow
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Re: Browsing history


@Shafiq709 wrote:

Does virgin media store my browsing history 


Interesting question. I have tried to research this in the past and finding clear information is quite hard to do. Actual practices may vary between different ISPs.

This recent article

https://decoded.legal/blog/2021/06/must-all-uk-internet-access-providers-keep-records-of-which-websi...

matches up with my understanding of how it is supposed to work.

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用心棒
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Re: Browsing history

FYI: Terms and Conditions state:


E. Services and Equipment


11. We may monitor any content or material transmitted over the system, including email and internet communications, where required by law or an enforcement authority, or as part of any actual or potential criminal or suspected fraudulent activity.  …

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goslow
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Re: Browsing history

Not sure the T&Cs fully clarify the specifics of what takes place as it depends on what is actually 'required by law', which seems to be the bit which is unclear to many. My recollection of similar past queries on here about this is that VM do not routinely log web browsing activity.

My interpretation of the T&Cs quoted fits with the article which is that no routine logging takes place but the capability exists to do so if a specific request is made to start doing so against a particular customer.

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Shafiq709
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Browsing history

Can you ask for your browsing history from virgin media 

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goslow
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Re: Browsing history

You have asked this question already and received answers here

https://community.virginmedia.com/t5/Security-matters/Browsing-history/td-p/4836716

You can make a DSAR here

https://www.virginmedia.com/help/dsar

but it does not include web history among the selections

Duplicate posting is against forum rules and creates confusion for anyone trying to provide answers

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japitts
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Message 8 of 18
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Re: Browsing history


@goslow wrote:

Duplicate posting is against forum rules and creates confusion for anyone trying to provide answers


indeed so - which is why I've now merged the threads.

@Shafiq709FYI the answers to your query are in the posts above.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Shafiq709
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Browsing history

What is a data retention period  

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goslow
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Re: Browsing history

It refers to how long your data is held for before being deleted or no longer actively retained i.e. possibly overwritten by newer data.

If you keep starting new topics on essentially the same subject you could end up getting blocked from the forum for multiple posting. You could/should have added this to your original topic here

https://community.virginmedia.com/t5/Security-matters/Browsing-history/td-p/4836716

It might help other forum users to help you if you explained a bit more about what your problem is rather than posting similar one line queries each time.

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