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mtessrew
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Brown Box outside as fallen off the wall

As per subject, the box cover has fallen off the wall outside, can somebody replace it please as all the cables and wires are exposed.

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Tudor
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Alessandro Volta
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Re: Brown Box outside as fallen off the wall<

Phone customer services and report it, they will get it fixed. This board aims not a fault reporting system.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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mtessrew
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Re: Brown Box outside as fallen off the wall<

I have phoned customer services and there is no option to speak to anyone. I came on here with the forlorn hope you may be able to help me. Thank you

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Paul_DN
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Re: Brown Box outside as fallen off the wall<

Hi mtessrew,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear that the brown cover outside your property has fallen off exposing your cables.

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

Regards

 

Paul

mtessrew
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Re: Brown Box outside as fallen off the wall

Paul from the Forum team sorted this out quickly for me and booked a technician to replace it.

Vey satisfied with all the help.

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Paul_DN
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Re: Brown Box outside as fallen off the wall

Hi mtessrew,

 

You are very welcome, stay safe.

 

Regards

 

Paul.

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