@Brucie wrote:
Can someone please help me to change my password on my Hub 3 as i had it changed by Virgin and do not know what it is now unfortunately and don't know how to find it or change it to one i can remember ?
In addition to the the guidance from @newapollo, what password is it that you are unsure about?
The one to get into the hub itself, and change its configuration, is the 'settings' password (highlighted red in RHS picture below, which is found on a card or sticker on the hub 3 showing the default)
https://www.virginmedia.com/help/virgin-media-configure-advanced-settings-on-your-hub#hub3orhub4
Not sure why VM would have changed that for you.
The other password if the 'wifi' password to connect your wireless devices to the hub.
Often people posting on the forum are trying to use the wifi password instead of the settings password to access the hub.
When you follow the reset procedure described by @newapollo, these should go back to those on the card or sticker on the hub 3. If you change the wifi password, you will have to reconnect your wireless devices using the new password.