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martin671
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Bogus calls

Hi all,

I have just had a call from “ Jennifer” claiming to be from the company, she was telling me about router problems and IP addresses being hacked. Seemed a bit off to me and I shut the call down within getting involved. Anyone had one of these.?

Graham_A
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Re: Bogus calls

There are many similar reports on this forum.  Here is one example:

https://community.virginmedia.com/t5/Security-matters/Phishing-Phone-Call-Claiming-from-Virgin-Media...

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Jorden21
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Re: Bogus calls

Just had the same.
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martin671
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Re: Bogus calls

Thanks, will be aware in the future
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Steven_L
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Re: Bogus calls

Sorry to hear of this happening to you @martin671 and I know how much of pain bogus calls can be. 

 

We have some checks that you can do to ensure that your accounts and devices are safe, you can find that here .

 

Regards,

Steven_L

martin671
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Re: Bogus calls

Thanks Steven, useful advice which I will bear in mind. Fortunately, while I was taken by surprise I didn’t log into my PC or give out any details. When I said I would contact Virgin directly the caller lost interest and hung up, but I can see now how easily you can get trapped! Thanks again!

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Steven_L
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Re: Bogus calls

Thanks for your reply @martin671 and I'm glad to hear that you didn't give any details out to these horrible people. 

 

I agree with you 100 %, it would be easier for somebody fall for their nasty tactics to try and get information from unsuspecting people.

 

Regards,

Steven_L

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