I’m no longer a Virgin Media customer but still have an old blueyonder email address that works, however due to what I’m assuming was a data leak within Virgin (the password used has only ever been used on that email, that was set by Blueyonder) my email account has been hacked and the hacker is actively using my email address to send spam.
They used the access to reset password for various accounts linked to that email address but I think I’ve recovered them all to my new email address.
I’ve been trying for the last month to get this sorted by Virgin but no one seems to know what to do with it, and as there is no functioning blueyonder webmail, there is nothing for me to log into and reset my password.
Given they’ve deleted all emails, and I’m no longer using it I just want the account deleted.
Does anyone know if f a way to get Virgin to help, or know of the Abuse email address so I can also report the many emails now being sent to random Russian email addresses??!
Thanks all!