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Beightoc
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Blueyonder account hacked - how do I delete it?

Ive just realised that today my blueyonder email has been hacked and the password has been changed.  I cant sign into the account as it is an old email that I continued to use after leaving Virgin media.  How can I get it deleted please?

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Megan_L
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Re: Blueyonder account hacked - how do I delete it?

Hi Beightoc,

Thanks for using the forums to get this issue with your hacked email looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.

We can delete emails on our side due to being hacked, I'll need to send you a PM now so we can chat about account specifics. 

Speak soon!

Thanks,

Megan_L

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Megan_L
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Re: Blueyonder account hacked - how do I delete it?

Hi Beightoc,

Thanks for chatting with me in our PM, I was able to send the request off to delete your emails that may have been hacked. 

Thank you for bringing it to our attention, our IT team will deal with the request.

If you need anything else, please let us know.

Thanks,

Megan_L

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