Menu
Reply
Governor
  • 15
  • 0
  • 0
On our wavelength
370 Views
Message 1 of 2
Flag for a moderator

Android mail password failure

Morning, 

             I use an amazon fire tablet and use the inbuilt app for my ntlworld e mail address, however today it keeps asking for the correct password and will not move back to the mail, to check whats happening I checked mail on my PC and its working fine on the original password so I am worried about changing the password on the amazon and messing my virgin media ntlworld email up, have you any answers please is there a fault on the server for android.

0 Kudos
Reply
Jodi_S
  • 2.16K
  • 123
  • 227
Forum Team
Forum Team
246 Views
Message 2 of 2
Flag for a moderator

Re: Android mail password failure

Hi Governor,

 

Thanks for posting on our community forums. Sorry to hear you're having issue with your accessing your emails through your Amazon Fire tablet. 

 

As you advised you were able to access your emails through your PC it may have been an issue with the app on the tablet tablet.

 

As you have posted a short while ago regarding this issue have you been able to access your emails through your tablet since you last posted?

 

Please let us know so we can assist you further. 

 

Kind regards Jodi

 

0 Kudos
Reply