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Mikeyc27
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Account defaulting

I haven't had a virgin media account for over 2 years. My last one was closed with no outstanding balance and I went about my life. I've just had a car loan refused and was shocked as my credit rating on credit karma was perfect. So I signed up to equifax to be sure..... I find that vorgin media have been defaulting my account for over 2 years with no contact to myself or my wife. I need this sorted ASAP as this has now had a huge knock on effect in an important financial time of my life. 

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Laurie_C
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Re: Account defaulting

Hi Mikeyc27,

 

Thanks for getting in touch, and welcome to the Community Forum. I'm sorry that you've had this problem.

 

I'm just going to confirm some details with you via Private Message so that I can check this for you. Please look out for a purple envelope in the top right corner of your screen.

 

Kind regards,

Laurie

Laurie_C
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