Menu
Reply
steve_johnstone
  • 2
  • 0
  • 0
Joining in
703 Views
Message 1 of 5
Flag for a moderator

A call from Virgin Media saying my broadband has been hacked!!!

Rob

I have one of these calls this morning, they tried to get me to install Anydesk this morning which I refused to do. Before hanging up I strung them along to see what they would try next, turns out that they are creating fake VM pages on Weebly to try and fool people into downloading tools that allow scammers access to their PCs. The URL in this case was [Removed]

Regards

Steve

Regards

Steve

[MOD EDIT: Inappropriate Hyperlink removed, please review the Forum Guidelines]

0 Kudos
Reply
Travis_M
  • 3.89K
  • 140
  • 287
Forum Team
Forum Team
658 Views
Message 2 of 5
Flag for a moderator

Re: A call from Virgin Media saying my broadband has been hacked!!!

Hi @steve_johnstone

 

Thanks for posting on our community forum!
 

Sorry to hear you've been receiving some phishing calls. What numbers did the calls come from?

 

Thank you for remaining vigilant

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
steve_johnstone
  • 2
  • 0
  • 0
Joining in
637 Views
Message 3 of 5
Flag for a moderator

Re: A call from Virgin Media saying my broadband has been hacked!!!

Hi

The no. was [REMOVED] which appears as Liverpool No., it is actually a VOIP call from India. I receive these quite regularly and they use different spoofed no.s to look like UK no.s. These calls are from scammers pretending to be from either VM, Sky or BT claiming that your broadband has been hacked and trying to get access to one of your devices. Anyone getting calls like these should simply just hang up the call.

Regards

Steve

[MOD EDIT:  information has been removed from this post. Please review the Forum Guidelines]

0 Kudos
Reply
goslow
  • 4.23K
  • 586
  • 1.53K
Community elder
633 Views
Message 4 of 5
Flag for a moderator

Re: A call from Virgin Media saying my broadband has been hacked!!!

All good info, but posting up the caller ID numbers is not that helpful really. There are plenty of websites for checking scam numbers. Increasingly, the fake caller IDs being used by the scammers are actually real numbers which have been cloned from innocent people or companies. The innocent parties then end up receiving irate calls back from scam call recipients. The number you have posted is a well-documented scam number. Even so, a bit unfortunate that you were asked to post the calling number in public.

0 Kudos
Reply
Zak_M
  • 6.12K
  • 315
  • 545
Forum Team (Retired)
Forum Team (Retired)
598 Views
Message 5 of 5
Flag for a moderator

Re: A call from Virgin Media saying my broadband has been hacked!!!

Thank you for providing us with that information @steve_johnstone

 

We are aware of this scam going on. 

 

We have some really useful information on fraudulent calls.  let us know if you need any further assistance. 

 

Kind regards,

Zak_M