We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response
Dear [ INFORMATION REMOVED ]
The password for [ INFORMATION REMOVED ] will expire by today .
Action required Fix this below:
[ LINK REMOVED ]
Thank you. Customer Services Team
Attention:[ INFORMATION REMOVED ] Urgent notice: SSL port server errors are causing email delivery issues. Please take a moment to refresh your email server using the provided session information to ensure timely inbox delivery.
Thank you for your cooperation. [ LINK REMOVED ]
The password to your mailbox [ LINK REMOVED ] has expired.
A new password will be generated by the system.
You will be signed out automatically exactly 3 hours after this email is opened.
It is recommended to keep using your current password.
To keep using your current password, kindly use the button below. [ LINK REMOVED ]
Auto Renewal Date: 5/12/2023
The Password for your email expires within 24hours. The system will log you out and automatically generate a new password before 24 hours from 12/5/2023 4:15:11 p.m. . Use the button below to continue using your current password. [ LINK REMOVED ]
Encrypted Message by [ LINK REMOVED ] Web Support Team
Virgin media Your Virgin Media Bill Update Payment Details
Dear Valued Customer,
We've encountered an issue with your payment details. Kindly log in now to update your card information for a seamless experience. Our system will make another attempt to process your payment shortly. [ LINK RMEMOVED ]
Your payment method will be retried automatically over the next few days.