Virgin Media Community

[andynic1972]

any idea when wifi pods coming into stock as had new service fitted yesterday once done checks the app found blackspot upstairs in my sons study room where he does all his online course work and zoom calls so a little worried on length of time before we get sorted we had bt and had to use there discs that fixed problem instantly any advice appreciated 

[Aaron2]

Using the app should allow you to run the check and book them in, however if yo ur account is fairly recent you may need to wait upwards 48 hours after install for it to properly register your account and allow it to be added correctly. 

[andynic1972]

while you on do you know why i cant connect my amazon echo and dots to internet by any chance lol

[Adduxi · Accepted solution]

Disable 5ghz wifi and try to connect the echo and dot.  Once connected you can switch 5ghz back on.  Sometimes IoT devices don't like the 5 and 2.4ghz being on together when trying to connect.  Also make sure they are in range of the wifi signal.