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white internal wall box relocation

Dmharrison
Joining in

We recently moved into a property that I knew had previously had Virgin Services, so we opted for the quick start installation. Not a problem with installation and setup.

Unfortunately the White wall box is in the back of the house and we want it in the front.

What do I have to do if I want to relocate or add a second internal boxes? 

 

1 REPLY 1

Adduxi
Very Insightful Person
Very Insightful Person

As you have just received the Quick Start, you should call right away and ask for a manned install, as the existing equipment is in the wrong place.

If you wait too long, the standard cost for a non fault call out is £25.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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