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on 29-01-2023 17:04
Hi
I have ordered a quick start kit and don't have a virgin media wall socket. I have looked everywhere but can't seem to find one. please can you help?
on 29-01-2023 17:06
Hi @aleeyakotadia
You could try calling the pre-installs team on 0800 052 1734 - they can book a tech visit.
They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday
I don't work for Virgin Media.
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on 29-01-2023 17:15
thank you
on 31-01-2023 20:01
Hi aleeyakotadia,
Thank you for your post and welcome to the community.
I'm very sorry to hear you haven't got a wall socket.
Have you been able to get this arranged with the team?
^Martin