cancel
Showing results for 
Search instead for 
Did you mean: 

site survey for new housing development

thechappers
Joining in

Hey all,

Placed an inquiry on the phone a while back to get a new development of houses checked out to see if they're eligible for VM services (and would hope they are given the neighboring streets are active).

Haven't heard anything and its been way longer than a couple of weeks originally mentioned and i know there's a good number of houses keen to sign up to keep away from BT.

Any help appreciated

2 REPLIES 2

nodrogd
Very Insightful Person
Very Insightful Person

There are usually issues with new estates that were not cabled at the build stage. The main stumbling block is that “no dig” embargoes are usually part of the agreement with the local authority. This prevents all the new tarmac from being dug up for several years after the build is finished, or the streets pass into local control.

Most of VM existing infrastructure is legacy Hybrid Fibre Coaxial & several decades old. The cost of separate fibre overbuild into a new estate will be high. In some areas they can use BT ducting if there is a local agreement in place. But if another company already has an agreement to use BT ducting for their own fibres in that area then they would have no option but to dig all the streets up again to put their own in.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Akua_A
Forum Team
Forum Team

Hi @thechappers,

Welcome to our community forums and thank you for your first post.

We are glad to hear you are interested in our services. We do also apologise that you are yet to hear back from the team. To best help, I have sent you a private message. Please look out for the purple envelope and provide a response when you can.

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs