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set up

Joining in

Today I got a router from a courier, but I don't have a Wall socket, I've never had internet in the house, I don't know how to connect


Very Insightful Person
Very Insightful Person

Having a QuickStart setup usually means there's been VM service at your address in the past, but if you don't have wall sockets where you want to use the equipment, you'll need a manned engineer install.

You can either call into VM (0345 4541111) or wait here for a VM staff member to respond.

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Very Insightful Person
Very Insightful Person

Best to Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Forum Team
Forum Team

Hi Vita2805,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about your installation. 

If you do need an engineer visit booked in for this I am more than happy to get this arranged for you. 

I will private message you now to confirm some details.