Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

registered wrong address

emmalsmith404
Joining in

on ‎23-05-2022 21:59

Hi, 

 

I've just registered for virgin at a property I am moving to. Unfortunately, I think I registered the wrong address.. the confirmation email I received said the installation address is "101 random address lane" whereas my new address will be "101a Random address lane." Any idea how I can change this? I haven't yet been sent information to set up an account (nor an account number) yet so I'm not sure what to do. 

 

Thanks for any help.

 

 

0 Kudos
1 REPLY 1

VM-Jon
Forum Team
Forum Team

on ‎23-05-2022 22:16

Hi @emmalsmith404 

welcome to the community and thank you for reaching out to us here, I am sure I can help you resolve this so I will send you a private message for some more details.

thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


0 Kudos
Top