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"No Ranging Response received - T3 time-out"

spoovy
Joining in

Less than a week after installation I can no longer get any service that lasts longer than a minute.

I reboot the hub, I get maybe 1 minute of internet access before I lose connectivity.  All connected devices seem to be dumped from the wifi as well.  I have to reboot the router just to get connected to it again so I can access 192.168.0.1.

When I do so I see many errors as in the title, for example:


24/03/2022 21:14:14 critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/03/2022 20:54:0 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/03/2022 20:47:54 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/03/2022 20:47:54 critical Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/03/2022 20:47:10 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/03/2022 20:15:46 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/03/2022 20:15:46 critical Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/03/2022 20:15:2 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 

I need to get this sorted ASAP, I work from home and rely on this service.  I've read other threads with the same/similar issue and it seems an technician visit is required to sort it out.

Can someone please address this, I work from home and this is extremely disruptive to say the least.

10 REPLIES 10

I have not spoken to you since my last post, and I do not have any technician appointment booked.   Why do you keep repeating this?